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Frequently Asked Questions
What is GoAtlas?
GoAtlas is an app designed to keep you moving—whether you're walking, running, or just staying active throughout the day. The twist? Every step you take moves you forward along a virtual route of your choice. Pick from a variety of inspiring journeys—trek from Rome to Milan, cross the breathtaking landscapes of Japan, or take on an epic adventure across Africa. As you make progress in real life, you'll see yourself advancing on the map in real time, bringing a sense of virtual travel to your daily activity.
When will the app be available?
We're currently in development and working hard to bring you the best possible experience. If you've signed up for early access, you'll be among the first to know when we launch. Stay tuned for updates!
How do I delete my account or data?
You have full control over your data. To request account deletion or data removal, please email us at support@goatlas.app. We'll process your request within 30 days and confirm once your data has been removed from our systems.
Is my data secure?
Absolutely. We take your privacy and data security seriously. We use industry-standard encryption and security practices to protect your information. For more details, please read our Privacy Policy.
How can I provide feedback or report a bug?
We love hearing from our users! Send your feedback, bug reports, or feature suggestions to support@goatlas.app. Your input helps us improve GoAtlas for everyone.
Will there be a subscription fee?
We're still finalizing our pricing model. We're committed to making GoAtlas accessible while ensuring we can continue to develop and improve the app. We'll share more details about pricing as we get closer to launch.
Response Times
We strive to respond to all inquiries as quickly as possible:
- •General Support: Within 24-48 hours
- •Privacy/Data Requests: Within 72 hours
- •Business Inquiries: Within 3-5 business days
Response times may be longer during weekends and holidays.
Company Information
Company Name: Deep Solutions
Legal Entity: "Deep Solutions" жауапкершілігі шектеулі серіктестігі
Registration: Limited liability partnership registered in the Republic of Kazakhstan
Email: support@goatlas.app
Website: www.goatlas.app